These terms are the agreement between your restaurant and Elevare Digital Solutions for using Cabin POS. By using the service, you agree to them.
The service
Cabin POS is an online point-of-sale and restaurant management service provided by Elevare Digital Solutions, Sri Lanka (“we”, “us”). It runs in a web browser and includes ordering, kitchen tickets, payments, stock, finance, reports and WhatsApp messaging, as described on our website.
Cabin POS needs a working internet connection. We may improve, change or add features over time; we will not remove a core feature you rely on without reasonable notice.
Your account and staff
- You must give us accurate details for your restaurant and keep them up to date.
- You decide who on your team gets a login and what role they have. You are responsible for what happens under your restaurant’s logins, so keep passwords private and switch off staff who leave.
- Tell us straight away if you think someone has used your account without permission.
Subscription and payment
- Cabin POS is billed monthly per restaurant, at the price we agree with you in writing (for example on WhatsApp or by invoice).
- Your account shows the date it is paid until. A reminder appears in the last 7 days before that date.
- If payment has not been received, Cabin POS keeps working for a 7-day grace period after the paid-until date, then pauses until payment is recorded. Your data is kept safe while paused, and access returns as soon as the payment is recorded.
- Fees already paid are not refundable, except where the law requires or we agree otherwise.
- We may change prices with at least 30 days’ notice; the new price applies from your next payment.
Your data
Your restaurant owns its data: menu, orders, customers, stock and financial records. You give us permission to store and process it only to provide Cabin POS to you, as explained in our Privacy Policy.
You are responsible for having the right to record the information you enter, including your customers’ details, and for getting their permission before messaging them. You can ask us for a copy of your data at any time while your account is active and for up to 90 days after it ends.
Acceptable use
You agree not to:
- use Cabin POS for anything unlawful, including fraud or false records;
- send spam or unwanted bulk messages through the WhatsApp features;
- try to access another restaurant’s data, our servers, or parts of the service you are not allowed to use;
- copy, resell or reverse-engineer Cabin POS, or overload or disrupt it.
We may suspend an account that breaks these rules, after warning you where reasonable.
WhatsApp features
WhatsApp messages are sent from your restaurant’s own WhatsApp number. WhatsApp is a separate service run by Meta, and its terms apply. The “send directly” option links your number in a way WhatsApp does not officially support for businesses; WhatsApp may restrict numbers that send too many or unwanted messages. Use it for genuine messages to real customers. We are not responsible for actions WhatsApp takes on your number.
Availability and support
We work to keep Cabin POS available and fast, and to fix problems quickly, but we cannot promise it will always be uninterrupted or error-free. Planned maintenance will be done at quiet times where possible, with notice for longer work.
We provide support on WhatsApp and by email during reasonable hours. Hardware such as printers, devices and your internet connection is your responsibility.
Ending the service
- You can stop using Cabin POS at any time by telling us; your access runs until the end of the period you have paid for.
- We may end the service for your restaurant if fees stay unpaid after the grace period and reminders, or if these terms are seriously broken.
- After the service ends, we keep your data for up to 90 days so you can ask for a copy, then delete it, as described in our Privacy Policy.
Responsibility and limits
You are responsible for checking your own figures, cash counts, tax and accounting. Cabin POS is a tool to help you run your restaurant; it does not replace professional accounting or legal advice.
To the extent the law allows, we are not liable for indirect losses such as lost profit or lost business, and our total liability for any claim is limited to the fees you paid us in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka will deal with any dispute. We will always try to resolve a problem with you directly first.
Changes to these terms
We may update these terms as Cabin POS changes. We will post the new version here with a new date and give restaurants at least 14 days’ notice of important changes. Continuing to use the service after that means you accept the new terms.
Contact us
Elevare Digital Solutions, Sri Lanka · elevarecloud.com · or the WhatsApp contact on our home page.